Shipping policy
DISCLAIMER:
We are not responsible for any import taxes and duties your country imposes.
We are not responsible for delays caused by domestic and international holidays, bad weather, incorrect addresses, or any delays caused by the third-party shipping company.
ORDERS WITH FREE SHIPPING:
Please allow 5-7 business days for your order to be delivered. You can check your tracking number for updates or email us.
ORDERS WITH EXPRESS SHIPPING:
Your order is a priority and will arrive within 1-3 business days. If you select express shipping and we are not able to meet the time shown due to a delay, we will automatically refund the cost of shipping. As of now, kids sizes are not available for express shipping.
Please note, once we ship your package we are not held responsible for UPS/USPS deliveries, any delivery issues with UPS/USPS must be handled with UPS/USPS because we are not a shipping carrier. If a package is lost under the shipping carrier, they are responsible for claim & locating packages.
If you do not accept your package, and it is returned to the sender (Sakri) you must cover Reshipping fees to have the package returned to you with the shipping courier of your choice.
OFFICIAL SAKRI LLC – SHIPPING POLICY
Effective Date: May 2026
Official SAKRI LLC specializes in custom apparel, alumni apparel, class jerseys, team uniforms, and group campaign orders.
Because our products are custom manufactured, shipping timelines differ from traditional retail purchases.
GROUP ORDER PROCESS
Many Official SAKRI LLC products are sold through private class, alumni, and group campaigns.
Orders are collected during a campaign period and are produced in bulk after the campaign closes.
Production does not begin until the campaign deadline has ended and final quantities have been confirmed.
ESTIMATED TIMELINE
• Campaign Collection Period: Varies by group
• Production: Begins after campaign closes
• Manufacturing: Approximately 10–20 business days
• Shipping: Approximately 8–10 business days after production completion
Customers should expect an estimated total turnaround time of approximately 3–6 weeks from the campaign closing date, depending on order volume and production schedules.
TRACKING INFORMATION
Tracking information will be provided once orders have been shipped.
Tracking updates may take 24–72 hours to appear after a shipping label has been created.
DELIVERY DELAYS
Official SAKRI LLC is not responsible for delays caused by:
• Shipping carriers
• Weather conditions
• Customs inspections
• Manufacturing delays
• Supply chain disruptions
• International shipping delays
• Events outside our reasonable control
DELIVERY & DISTRIBUTION POLICY
Official SAKRI LLC operates custom group-order campaigns for classes, alumni organizations, teams, and community groups.
Depending on the campaign structure, orders may be:
• Shipped directly to the customer address provided at checkout.
• Shipped in bulk to Official SAKRI LLC for sorting and distribution.
• Shipped in bulk to a designated class leader, committee member, or organization representative for distribution to participants.
The shipping address entered during checkout is used for customer identification, record keeping, and shipping when applicable. Entry of a shipping address does not guarantee that an order will be shipped individually to that address.
Customers acknowledge that some campaigns utilize bulk fulfillment methods and that final distribution may be coordinated through Official SAKRI LLC or the designated class representative.
By placing an order, customers agree to the fulfillment and distribution method selected for their campaign.
ADDRESS ACCURACY
Customers are responsible for providing accurate shipping information at checkout.
Official SAKRI LLC is not responsible for orders delayed or misdelivered due to incorrect addresses submitted by the customer.
ORDER STATUS UPDATES
Customers may receive updates directly from Official SAKRI LLC and/or their designated class organizer throughout the campaign, production, and shipping process.
CONTACT INFORMATION
Questions regarding shipping or order status should be directed to Official SAKRI LLC before initiating a chargeback or payment dispute.
By placing an order, customers acknowledge and agree to this shipping policy.